This Privacy Policy describes how TradVeX, LLC, an Indiana limited liability company doing business as SteadForge Trading Company (“SteadForge,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you access or use our website, dashboard, and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Policy.
SteadForge provides investment advice through an interactive website. Our software generates trading signals from information you provide, such as your watchlist and, for Elite subscribers, your selected risk profile and connected brokerage account, and for Elite subscribers it places the resulting trades in your own brokerage account. SteadForge is an investment adviser, not a broker-dealer, and this Policy should be read together with our Terms of Service & Risk Disclosure and our Form ADV Part 2A brochure.
If you choose to connect a third-party brokerage account (currently supported: Alpaca), we receive and store an OAuth access token for that account. Elite subscribers authorize trading access, which lets our software place orders in the account; subscribers on other plans authorize view-only access. We never request, and cannot obtain, the ability to withdraw funds or transfer money out of your brokerage account. This access token is encrypted at rest (AES-256-GCM) before storage. We do not collect or store your brokerage login credentials — authorization happens directly on your brokerage's own site.
We do not use your personal information to serve advertising, and we do not sell your personal information to third parties.
We share information only with the following categories of service providers, each acting on our behalf and solely for the purposes described below:
We may also disclose information if required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Because we share your nonpublic personal information only with service providers acting on our behalf and as permitted or required by law, and not with nonaffiliated third parties for their own use, there is nothing you need to opt out of.
We maintain administrative, technical, and physical safeguards designed to protect personal information, including encryption of sensitive credentials at rest, encryption of data in transit, hashed password storage, and access controls limiting who within SteadForge may access production systems. If sensitive information about you is accessed or used without authorization, we will notify you as required by law, including within 30 days where the SEC's Regulation S-P requires it. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain account and usage information for as long as your account remains active and as necessary to provide the Service. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain certain records (such as trade or transaction logs, which SEC recordkeeping rules generally require us to keep for at least five years) to comply with legal, accounting, or regulatory obligations, or to resolve disputes.
The Service is not directed to, and is not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it promptly.
The Service is currently intended for use by individuals located in the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local laws, where applicable.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy with a revised “Last Updated” date. Material changes will be communicated to active users via email or in-app notice prior to taking effect.
If you have questions about this Privacy Policy or our data practices, please contact us at:
TradVeX, LLC
d/b/a SteadForge Trading Company
Email: support@tradvex.org
State of Organization: Indiana
This Privacy Policy should be read together with SteadForge's Terms of Service & Risk Disclosure.